WhatsApp AI assistants
Answer questions, qualify leads, book appointments and send reminders in Arabic and English, with a clear handoff to your staff.
Riyadh, Saudi Arabia · AI automation and workflow engineering
AI Automation Agency in Riyadh
AI assistants, WhatsApp automation and workflow agents for Riyadh businesses, working in Arabic and English, connected to your systems and designed with Saudi data protection rules in mind.
Arabic and English supportHuman oversightData-flow planning
Automation that fits how Riyadh does business
Make every enquiry easier to handle
In Riyadh, customers message on WhatsApp, switch between Arabic and English in the same chat and expect a quick answer. Behind the scenes, teams may still copy data between systems, read invoices and contracts by hand, and chase follow-ups. That is where carefully scoped AI automation can help.
RankUp Metrics builds AI automation that can answer enquiries, capture and qualify leads, extract information from documents, update your CRM or ERP and pass conversations to your team at the right moment. Our team has worked in SEO and digital product engineering since 2015, connecting automation with websites, software and reporting instead of leaving it isolated in another tool. We work with Riyadh clients remotely through video calls and messaging, and can arrange in-person meetings on request.
We work with Riyadh clients remotely through video calls and messaging, and can arrange in-person meetings on request. This page does not imply a local office.
Start with our AI integration service, or explore related ERP and business systems and custom web app development.
AI automation services
Practical AI automation for Riyadh businesses
Choose a workflow based on how your team works today. We assess the tools, data, exceptions and human review needed before recommending AI or automation.
AI agents for internal work
Extract information from invoices, contracts, CVs and forms, check it against your rules and prepare it for your systems.
Lead capture and CRM automation
Bring forms, calls and messages into a pipeline, then score and route leads with follow-up reminders.
ERP and accounting automation
Support invoice capture, reconciliation, approvals, stock alerts and management reporting. Explore our custom ERP software for connected business systems.
Appointment and booking automation
Coordinate confirmations, reminders and rebooking workflows around your calendar and booking tools.
AI voice agents
Scope inbound call handling and reminders, then test Arabic quality on your real call types before committing to a use case.
Reporting and summaries
Prepare daily and weekly summaries of sales, enquiries and tasks for management.
AI-search visibility
Support discovery in Google and AI answer engines through our SEO and GEO services.
Explore related services: SEO and GEO services, Custom ERP software.
Arabic built for real conversations
Arabic that works in real conversations
Saudi customers may mix Modern Standard Arabic, local dialects and English, and use voice notes, abbreviations, names and dates in the same conversation. We plan and test those details as part of the workflow.
Right-to-left experiences
Plan Arabic and English screens, messages and templates with the correct reading direction.
Saudi Arabic testing
Test real-world mixed Arabic and English messages with native Saudi Arabic speakers.
Names, numbers and dates
Check Arabic names, Arabic and Western numerals, and Hijri and Gregorian dates for the workflow.
A clear human fallback
Route conversations to a person when an assistant is uncertain or the request needs judgement.
Industries and use cases
Where AI automation can help in Riyadh
Apply automation to repetitive customer and operational workflows while keeping staff involved in important decisions.
Real estate and developers
Respond to portal and WhatsApp enquiries, qualify buyers and coordinate viewing requests.
Healthcare and clinics
Coordinate appointments, reminders and follow-ups in Arabic and English with careful data handling.
Retail and e-commerce
Support order updates, product questions, abandoned-cart journeys and repeat-purchase messages.
Contracting and construction
Organise RFQ intake, supplier quote comparisons, documents and approval workflows.
Logistics, trading and wholesale
Coordinate order-status updates, customer statements and follow-ups on overdue payments.
Education and training
Handle course enquiries, learner guidance and enrolment follow-up.
Professional services
Streamline client onboarding, document collection and routine reporting.
Data-flow first
AI automation designed with Saudi data rules in mind
AI workflows can handle personal information such as names, phone numbers, messages, invoices and CVs. Saudi Arabia’s Personal Data Protection Law (PDPL) and applicable cross-border data-transfer requirements should be considered. We map the data flow and review the chosen tools before deciding how a workflow should operate.
Map the data
Identify what information enters a workflow, where it is processed and who can access it.
Minimise and mask
Use only the data needed for the task and assess masking personal details before using an external AI service.
Choose hosting by sensitivity
Assess in-Kingdom or private deployment options where business policy or sector requirements call for them.
Consent and opt-in
Plan appropriate opt-in for WhatsApp messaging and retain records of consent.
Access controls and logs
Use role-based access and an audit trail for actions taken by the automation.
Keep people in control
Leave important or sensitive decisions with your team and define clear escalation points.
Saudi privacy, data protection and cross-border transfer requirements depend on the specific service, data and circumstances. We are not a law firm; ask your legal adviser to confirm your obligations, especially in regulated sectors such as finance and healthcare.
Where automation can help
Workflows for Riyadh businesses and industries
Real estate and developers
Respond to portal and WhatsApp enquiries, qualify buyers and coordinate viewing requests.
Healthcare and clinics
Coordinate appointments, reminders and follow-ups in Arabic and English with careful data handling and staff oversight.
Retail and e-commerce
Support order updates, product questions, abandoned-cart journeys and repeat-purchase messages.
Contracting and construction
Organise RFQ intake, supplier quote comparisons, documents and approval workflows.
Logistics, trading and wholesale
Coordinate order-status updates, customer statements and follow-ups on overdue payments.
Education and training
Handle course enquiries, learner guidance and enrolment follow-up.
Professional services
Streamline client onboarding, document collection and routine reporting.
Illustrative workflows
What an automation could look like
These are examples of possible workflows, not client results or performance claims.
Property enquiry to viewing
A buyer messages a developer on WhatsApp in Arabic. An assistant asks about budget, area and timing, shares relevant projects, creates the lead in the CRM and books a viewing with a sales agent.
Supplier invoice to ERP
An invoice arrives by email. An AI agent extracts the supplier, items and VAT, checks the details against a purchase order and prepares a draft entry for approval.
Clinic appointment
A patient books an appointment, receives a confirmation and reminder, and can request a new time by replying. The calendar updates through the agreed workflow and staff can review exceptions.
Our process
From workflow audit to measured rollout
01
Audit
Map enquiries, tools and manual tasks, then prioritise a small set of candidate automations with clear goals.
02
Design
Agree flow diagrams, the data-flow map, human handoffs and success measures before development.
03
Build and integrate
Connect the agreed messaging, CRM or ERP, website, calendar and reporting, with Arabic and English templates where needed.
04
Test and train
Test Arabic dialects, incorrect answers, edge cases and privacy requirements, then prepare staff to supervise the workflow.
05
Launch and improve
Roll out in stages, report against agreed KPIs and improve based on real use.
You retain ownership and control of the agreed workflows, accounts and data. We document the handover in writing. See pricing and engagement options, or read more about our AI integration service. pricing and engagement options · AI integration service
Why RankUp Metrics
Engineering, clear ownership and practical oversight
Engineering, not just tools
Plan custom integrations, ERP connections and AI agents that work with your systems.
Data-flow first
Decide what data may go to which model and where it is processed before building.
Arabic tested by people
Use native-speaker testing for Arabic and mixed-language conversations, not translation alone.
Human oversight stays visible
Keep your staff in control with clear escalation points and useful conversation context.
Automation and growth together
Connect AI automation, custom software, SEO and PPC to one business plan.
Evidence over hype
Agree KPIs, measure a baseline and report observed results rather than promising fixed percentage gains.
Plan data handling before choosing AI tools
We map what data each workflow uses, where it is processed and who can access it. Saudi privacy and data-transfer obligations depend on your use case, sector and providers; confirm requirements with a qualified legal adviser.
AI automation can support workflows across many sectors. Explore the industries we cover.
Plan the investment
How much does AI automation cost in Riyadh?
Cost depends on workflows, integrations, language requirements and review steps. After a short audit, we can send a fixed-scope proposal with inclusions, exclusions, a timeline and recurring messaging or software costs.
Ask for a scoped proposalQuestions about AI automation
What can a Riyadh business automate first?
Common starting points include responding to new enquiries, capturing leads in a CRM, appointment reminders and document data entry. We recommend a starting point after reviewing your process and tools.
Do you build WhatsApp AI assistants?
We can build assistants using the official WhatsApp Business Platform, with appropriate opt-in, approved message templates and a handoff to your team.
Does the AI understand Saudi Arabic?
We can design for Modern Standard Arabic, Saudi dialects and mixed Arabic and English, then test on real customer messages with native speakers. No AI is perfect, so the workflow should hand over to a person when it is unsure.
Is it compliant with Saudi data protection law?
We plan data mapping, minimisation, consent, access controls and logs with relevant privacy requirements in mind. Whether a system meets your obligations depends on how and where you use it, so ask your legal adviser to confirm your requirements.
Will our customers’ data leave Saudi Arabia?
That depends on the AI model, hosting and integrations selected. We map the data flow first, assess masking personal details before external processing, and consider in-Kingdom or private options where your policy or obligations require them.
Will AI replace our staff?
The aim is to reduce repetitive work such as first replies, data entry and reminders, so your team can focus on customers and decisions that need human judgement.
Will it work with our ERP, CRM and existing tools?
Often. We review your current systems and available integrations first, and assess a custom connector if a suitable integration is unavailable.
Can you build Arabic voice agents?
We can scope voice agents for inbound calls and reminders, but test Arabic quality on your actual call types before committing because voice use cases need careful validation.
How long does an AI automation project take?
A focused autoresponder or reminder workflow may be delivered quickly. Projects involving several systems, languages or review steps take longer; we provide a timeline in the proposal.
How much does AI automation cost in Riyadh?
Cost depends on workflows, integrations and languages. After an initial audit, we send a scoped proposal covering inclusions, exclusions and recurring costs such as WhatsApp and AI usage.
Do I own the automations?
Yes. We hand over the agreed workflows, accounts, credentials and documentation as set out in the project scope.
Start with the work slowing your team down
Book a free automation consultation
Tell us what your team repeats every day and where enquiries get lost. We will suggest where automation may help first and send a clear proposal.